Returns & Exchanges

At Award-Winning, we want you to feel as exceptional as you look, which is why we offer a seamless 30-day return policy for all unworn fashion pieces. If your selection isn't a perfect fit, we are dedicated to making your exchange or refund as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.